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LOST AND FOUND INFORMATION: |
Welcome to Detroit International Airport’s Lost and Found website. We have provided
you with an online Web form that allows you to easily report any items that were
lost within the Detroit International Airport terminals. Read the instructions carefully
and click the “Continue” button provided at the top or bottom of the page.
For items lost within the ground transportation systems (MetroCar, rental car, taxi,
limo service, etc.), please contact the business directly by clicking on the following
link: Ground Transportation
If your items were left aboard an aircraft or baggage is lost or missing at baggage
claim, please contact the airline directly by clicking on the following link: Airlines
How to file a claim:
It’s easy and efficient to report a lost item(s). Click the “Continue” button
provided at the top or bottom of the page.
Once the form is submitted, information regarding your lost items will be accessible
by Lost and Found staff. You will receive a confirmation email that your report
has been sent to the Lost and Found Office. This is an automated reply only.
Once you submit information for the lost items, it will be entered into our tracking
system for processing during the next business cycle. A Lost and Found team member
will search the system for possible matching found items. Within three (3) business
days, you will be sent a follow-up email with a reference number if we locate items
we believe belong to you. Please refer to this reference number in any interactions
you have with us regarding your lost items. To ensure that you receive a reply,
please add the address Lost.Found@wcaa.us
to your “trusted sender” list on your home computer or office email system.
Please note – You will only be contacted when we locate items matching the
description you gave. That’s why it’s important to be as specific as possible with
your description (i.e. size, design, color, style, brand name or logo, unique
markings, etc.) of the lost items. If you are not contacted it means
that your items were not recovered. Detroit International Airport Lost and Found
makes every attempt to return lost items to their rightful owners, but we are not
responsible for any lost items and cannot guarantee their return.
Information for return of items:
The items can be picked up during business hours, MONDAY through FRIDAY 8:00 AM to 3:30
PM. Lost and Found is closed on weekends and all holidays. Items can also
be shipped to you for a fee via Fed Ex.
To claim and pick up an item, you must have one of the following:
Valid Identification:
- Driver's License
- State ID
- Passport
- Other government-issued photo ID
Proof Of Ownership (at least one of the items listed below):
- The reference number sent to you by Lost & Found personnel
- Purchase receipt with a detailed description of the lost item
The Lost and Found office is located in the Police Division and is open during regular
business hours. Recovered lost items can be picked up at:
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