Click here for the Lost and Found FAQ's

LOST AND FOUND INFORMATION:

Welcome to Detroit International Airport’s Lost and Found website. We have provided you with an online Web form that allows you to easily report any items that were lost within the Detroit International Airport terminals. Read the instructions carefully and click the “Continue” button provided at the top or bottom of the page.

For items lost within the ground transportation systems (MetroCar, rental car, taxi, limo service, etc.), please contact the business directly by clicking on the following link: http://metroairport.com/transportation/

If your items were left aboard an aircraft or baggage is lost or missing at baggage claim, please contact the airline directly by clicking on the following link: http://www.metroairport.com/airlines.aspx


How to file a claim:

It’s easy and efficient to report a lost item(s). Click the “Continue” button provided at the top or bottom of the page.

Once the form is submitted, information regarding your lost items will be accessible by Lost and Found staff. You will receive a confirmation email that your report has been sent to the Lost and Found Office. This is an automated reply only.

Once you submit information for the lost items, it will be entered into our tracking system for processing during the next business cycle. A Lost and Found team member will search the system for possible matching found items. Within three (3) business days, you will be sent a follow-up email with a reference number if we locate items we believe belong to you. Please refer to this reference number in any interactions you have with us regarding your lost items. To ensure that you receive a reply, please add the address Lost.Found@wcaa.us to your “trusted sender” list on your home computer or office email system.

Please note – You will only be contacted when we locate items matching the description you gave. That’s why it’s important to be as specific as possible with your description (i.e. size, design, color, style, brand name or logo, unique markings, etc.) of the lost items. If you are not contacted it means that your items were not recovered. Detroit International Airport Lost and Found makes every attempt to return lost items to their rightful owners, but we are not responsible for any lost items and cannot guarantee their return.


Information for return of items:

The items can be picked up during business hours, MONDAY through FRIDAY 7:30 AM to 4:00 PM. Lost and Found is closed on weekends and all holidays. Items can also be shipped to you for a fee via Fed Ex.

To claim and pick up an item, you must have one of the following:


Valid Identification:

  • Driver's License
  • State ID
  • Passport
  • Other government-issued photo ID

Proof Of Ownership (at least one of the items listed below):

  • The reference number sent to you by Lost & Found personnel
  • Purchase receipt with a detailed description of the lost item

The Lost and Found office is located in the Police Division and is open during regular business hours. Recovered lost items can be picked up at:

     

Wayne County Airport Authority Police
Lost and Found Office
31399 East Service Drive
Bldg #610
Detroit, MI 48242

Phone:  (734) 942-3669
Fax:       (734) 247-7141
http://www.mapquest.com/maps?city=Detroit&state=MI&address=10250+S.+Middlebelt

 

Shipping Information:

In order to ship any items, you will need to set up a personal account with FedEx. FEDEX IS THE ONLY SHIPPING SERVICE PERMITTED.

   

Fed Ex http://www.fedex.com
Fed Ex phone number: 1-800-463-3339

 
 
With a valid FedEx account number, the Lost and Found Office can prepare items for shipment Monday through Friday before 3:00 PM.



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